Return Policy

We are committed to our customers and want you to be happy! In the unlikely event that you receive a flawed product, please send us an email at info@makeitfluffy.com with images documenting the flaw you discovered within 30 days of the delivery date. We will inspect each complaint individually, and our team will produce and send a replacement at no charge, if discovered that replacement should take place. If you are not satisfied with our product, you don't need to pay a single penny for that. 

Also, late or missing refunds (if applicable). If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next contact your bank; there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@makeitfluffy.com