Shipping Policy

Shipping Information

We aim to keep your shipping experience clear, reliable, and straightforward.
The details below explain our processing times, estimated delivery windows, and tracking information.

Order Processing

  • All orders are processed within 1–3 business days before shipment.
  • Orders placed on weekends or holidays begin processing on the next business day.

Where Items Ship From

We work with a network of trusted international fulfillment partners, including globally based suppliers and production partners.
Depending on the item purchased and current availability, your order may ship from one of our international logistics partners based on availability.

Some orders may arrive in separate packages depending on supplier location and stock availability.

Shipping Rates

Shipping rates are calculated at checkout based on:

  • Destination
  • Order weight
  • Selected shipping method

Any available free-shipping thresholds or promotional rates will appear automatically at checkout.

United States Delivery Estimates

Once your order has been processed:

  • Estimated delivery: 7–15 business days

Delivery timeframes may vary based on product type, carrier delays, customs clearance, or seasonal demand.

Delivery estimates refer to business days and exclude weekends and holidays.

International Delivery Estimates

For customers outside the United States:

  • Estimated delivery: 7–21 business days, depending on destination and customs processing.

Some regions may experience additional delays due to local postal systems or import inspections.

Delivery estimates refer to business days and exclude weekends and holidays.

Tracking Information

You will receive:

  • Order Confirmation — sent immediately after checkout
  • Shipping Confirmation — includes your tracking number once your order ships

After shipment, tracking updates may take 24–48 hours to appear in the carrier’s system.

Delivery Information

Packages may be delivered to your:

  • Mailbox
  • Doorstep
  • Parcel locker
  • Local post office (depending on your carrier)

If a package is marked “delivered” but has not been received, please check with your local carrier for details.

Packages Returned to Sender

If a package is returned due to:

  • An incorrect or incomplete address
  • Repeated unsuccessful delivery attempts
  • Delivery refusal

Please contact us. We can assist with reshipment; standard reshipping fees may apply.

Possible Delays

Delivery may take longer during:

  • Holiday periods
  • High-volume seasons
  • Weather disruptions
  • Customs inspections
  • Carrier-related delays

We appreciate your patience and are always here to help with tracking updates.

Need Help?

If you have any questions about shipping or tracking, contact our support team:

info@makeitfluffy.com or Contact page.
(Mon–Fri, 9:00 a.m.–5:00 p.m. EST)