Frequently Asked Questions ❓

1. What is Make It Fluffy?

Make It Fluffy is a lifestyle brand dedicated to bringing softness, comfort, and coziness into everyday life. We offer a curated selection of fluffy fashion, loungewear, pet essentials, home décor, bedding, and more — all chosen for quality and comfort.

2. Where do you ship?

We currently ship to most major countries worldwide. Shipping availability and rates are shown at checkout based on your location.

 

3. How long does shipping take?

Shipping times vary by destination.
Typically:

• Processing: 1–3 business days
  
• Delivery: 7–15 business days
  A tracking number will be emailed once your order ships.
  
  
  

4. Do you offer returns or exchanges?

Yes, we offer returns within 30 days of delivery for unused, unworn, and unwashed items.
For full details, please see our Return Policy page.

 

5. What if I receive a damaged or incorrect item?

If something arrives damaged, defective, or not what you ordered, please contact us immediately with your order number and a photo of the issue. We will make it right as quickly as possible.

 

6. How do I contact customer support?

You can reach us anytime at [info@makeitfluffy.com].
We aim to respond within 12–24 hours.

 

7. Can I modify or cancel my order?

Orders can only be modified or cancelled if they have not yet been processed.
Please contact us as soon as possible if you need help changing your order.

 

8. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options shown at checkout.

 

9. Are your products pet-friendly?

Absolutely. Many of our items — especially our pet beds, clothing, and accessories — are chosen with comfort, softness, and durability in mind to keep your pets happy and cozy.

 

10. Do you offer discounts or promotions?

Occasionally, yes.
Subscribe to our newsletter or follow us on social media to stay updated on launches, restocks, and exclusive offers.